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FAQ


FAQ

 

Cabinet off

Fault possible reasons

220V power cable isn't connect well

Data cable problem for singal transfer

Receiving card brokes

HUB plate connect wrong

Fault removal and solving tips

Reconnect the power cable, replace another cable to try

Reconnect the data cable, replace another cable to try

Replace the receiving card to try

Reconnect the HUB to try again

 

Part of modules off

Fault possible reasons

Power supply may broken

AC power cable connect not well

Fault removal and solving tips

Testing, make sure the power cable is ok

Connect the power cable again

 

Long line lamps off

Fault possible reasons

Flat cable connect not well or off

Previous output fault or current line input fault

Fault removal and solving tips

Reconnect or replace the flat cable to try again

Fixing or replace the module

 

Whole display off, Sending card green indicator there's no flicker

Fault possible reasons

DVI cable connect not well

Display card sets not right

Software setting to off power

Sending card connect not well or broken

Fault removal and solving tips

Checking DVI connector to try again

Reset the clone model

Software choose open power

Reconnect the sending card or replace new card to try again 

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